When making a purchase please ensure that all shipping information is correctly completed and that a working telephone number is provided to avoid any delays. We match your address with the DHL or UPS system and verify it is correct.
Once you have placed your order you will receive a confirmation email from us. We recommend you go over your order to check everything is correct.
Our delivery time starts from the moment an order is accepted. You will receive a confirmation email once your order has been shipped by chosen carrier with a tracking number. Please note we require a signature in order to deliver your order to the address on your order confirmation, please ensure someone is home or you may arrange another time to attempt delivery at this address. If you make any changes to the delivery or booking without contacting customer services, like an address change, leave in the front porch or nearest neighbour, we can't be responsible for lost items.
Antoninias is based in Slovenia, Europe and ships orders worldwide using environmentally friendly, green shipping & couriers.
EU DOMESTIC TRACKED SHIPPING:
Orders over $200 qualify for Standard free shipping 2-5 days
DHL Express International Shipping 1-3 days - $18.00
UPS Standard International Shipping 1-3 days - $12.00
If you are not completely satisfied with your product, our returns policy allows you to return full price items to us within 21 days from order date.
Please go to our returns centre to return or exchange. If you would like to exchange, ANTONINIAS covers the shipping costs of one further shipment to you. For each returned item a fixed handling fee of $20.00 will be deducted from your refund. ANTONINIAS can also arrange a hassle free returns label on your behalf, there is a fixed price of $18.00 deducted from your refund. In case you have chosen to receive your package with our complimentary free shipping a fixed price of $18.00 will be deducted from the refund, otherwise your selected method value will be deducted from the refund.
Please visit our returns centre and fill in the returns request.