GIFT CARD

 

 

SHIPPING & DELIVERY

Antoninias offers worldwide DHL tracked shipping. Please email info@antoninias.com if you have any questions regarding your international shipment.

 

Our orders are made when ordered and shipped within 1-3 working days (excluding preorders).

All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays. EU buyers must pay VAT(European Value added Tax) on all items of any value, VAT is calculated in the checkout level. Shipments outside of the EU may be subject to import duties and taxes, which are the responsibility of the recipient. If a package is returned to us from countries outside Europe because the recipient declined to pay customs duties, we will incur customs charges due to DHL's automatic customs clearance process used to expedite shipping. As a result, the cost of duties, return shipping, and handling fees will be deducted from the remaining order amount, which will then be issued to you as a store credit note.  In cases where DHL is unable to complete the customs clearance process on behalf of the recipient, the customer must arrange customs clearance independently through their local customs brokerage service. If a package is declined by the customer upon entering such countries, we will issue store credit for the amount of the order returning, minus all shipping-related fees. All returns must be received back within 30 days of receiving your order to be eligible for an exchange or store credit note.

Orders cannot be canceled, if they have already been shipped or 24 hours after the purchase. 

The delivery company will require your signature on every delivery, unless you consent otherwise. We cannot be held responsible for missing packages if you have permitted the delivery company to leave your package outside your address without requiring a signature. It is important to schedule your delivery for a time when you will be home to receive it and sign for it.

          

 

EUROPE TRACKED SHIPPING:

DHL Express International Shipping 1-3 days - 20.00€

Orders above 300€ DHL Complimentary Express Shipping 1-5 days

 

 

USA & UK TRACKED SHIPPING:

DHL Express International Shipping 1-3 days -  24.00€

Orders above 300€ Complimentary DHL Express Shipping 1-5 days

 

 

REST OF THE WORLD TRACKED SHIPPING:

DHL Express International Shipping 1-5 days - 33.00€

Orders above 500€ Complimentary DHL Express Shipping 1-5 days

 

 

PREORDERS

If you are purchasing our capsule collection and preorders in the same time, please note that we will sent the whole order together. If you wish to receive items from capsule collections sooner please place a separate order from the preorder items.

Normal products marked as "Preorder" are ready to ship in approximately 2-3 weeks. All products marked as SS25 and preordered before December will be shipped out in January. Items marked as SS25 placed in 2025 will typically ship within approximately 4-6 weeks from the order date. Please bear in mind that these are estimates and actual shipping times may vary depending on material availability. For inquiries about expediting your preorder, please feel free to reach out to us at info@antoninias.com.

 

RETURNS & EXCHANGES

Did you choose the wrong size or style? No problem! Antoninias provides pre-paid return labels through our DHL return portal, where you can easily schedule a pickup or drop-off at your convenience. Returns are accepted for exchange or store credit notes within 14 days of delivery. Please note that all returns, excluding exchanges, are subject to a 6 € restocking fee per item.

For Domestic orders we offer returns for an exchange or store credit note, within 14 days from order date. International orders can also be returned for an exchange or a store credit note, within 14 days from order date. ( some exceptions apply, please see the whole policy here)

Please visit our returns centre and fill in the returns request. Shipping and Handling charges are not refundable.  

Please visit our return portal under the following link:

RETURN PORTAL

For a full refund policy please check here.  

  

CANCELLATIONS

 

Orders cannot be canceled if they have already been shipped/fulfilled  or 24 hours after the purchase if the order hasn’t been fulfilled yet. In the event of a sale period, all orders placed during the sale period cannot be terminated after they have been placed. If you wish to cancel your order within this timeframe and if the order has not been fulfilled yet please write an email to info@antoninias.com. The email must include your name, order number and the items you want to cancel. The email must be sent to us with the same email address the order was placed with. Make sure your email is written in English, as we may not be able to reply to emails in other languages. In the case of Gift Cards, cancellations are not accepted.